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Bupa Aged Care

Bupa Aged Care is one of Australia’s leading private residential aged care providers with more than 50 care homes across the country. Bupa Aged Care provides an extensive range of care and support to more than 6,000 residents, including residential, respite, specialised dementia care and retirement living. 

Bupa Aged Care in Australia is part of a global health and care organisation that began in the UK in 1947. Bupa is working to help people live longer, healthier and happier lives in more than 200 countries around the world and with this comes knowledge, experience, innovation and reliability that offer many benefits for all our residents and customers.

Our aim is to ensure residents are treated with dignity and can maintain their independence wherever possible. Our residents also experience a sense of privacy and freedom of choice in a safe and caring environment.

Our focus is on a dynamic holistic approach, responsive to our residents’ needs and desires. We deliver a coordinated and informed approach to achieving quality care outcomes for you and we listen to you when you tell us about your interests and hobbies and find ways to keep you involved in the things you

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Review Guidelines.

Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.

We will remove content that violates any of the policies listed below:

  • Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
  • Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
  • Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
  • Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
  • Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
  • Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
  • Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.
  • Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
  • Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.

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33 Exhibition Street
Melbourne Victoria, 3000

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